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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Irma Franco

March 11, 2025

5  out of  5
rating by Irma Franco
"The insurance agent that work with us was very nice and kind and so helpful, she knows her job very well , she help us out in a tight jam , problem was solved with her help , we really appreciated everything she did for us ,the agent name is Laurie T.Thank you so much"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Laurie was able to assist you effectively and make your experience a positive one. We take pride in having knowledgeable and caring agents like her on our team. Your appreciation means a lot to us, and we’re glad we could help you in your time of need. If you have any more questions or need assistance in the future, please don’t hesitate to reach out!"
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Samantha Sipes

March 6, 2025

5  out of  5
rating by Samantha Sipes
"Mandy has beeen amazing and quick to answer"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Mandy has been able to assist you quickly and effectively. We appreciate your feedback and are here to help whenever you need us!"
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Texas Sas

March 4, 2025

5  out of  5
rating by Texas Sas
"Once again Pam has gone above and beyond to help me getting my pickup repaired! Thank you so much!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Pam provided you with exceptional service. We appreciate your feedback and look forward to assisting you again in the future!"
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Cassandra Beach

March 4, 2025

2  out of  5
rating by Cassandra Beach
"I left an impeccable review for Zoe and it still stands. State Farm on the other hand has been nothing short of a nightmare. We were quoted our autos back in October and were given one price, no tickets, no accidents…and the premium came back much higher than the original quote. After going back and forth for four months on the pricing and discounts that were left off of the policy I was contacted today and given an even higher price. State Farm used to be a company with integrity but they are now just a joke."
We responded:
"Hi Cassandra, I really appreciate your kind words about Zoe and completely understand your frustration. As an independent contractor, I don’t have control over corporate pricing decisions, but I hate to hear that this has been such a difficult experience for you. If there’s anything I can do to help or clarify, please don’t hesitate to reach out. Wishing you the best! "
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Mario Gamez (Mariospagario)

February 28, 2025

5  out of  5
rating by Mario Gamez (Mariospagario)
"I received a message from Zoe with State farm Greg bratcher branch earlier this week for a chance to get a quote, I wasn’t really in the market to switch but after receiving my quote from zoe I could not refuse, As i am very busy person Zoe did such a wonderful job responding to me immediately & working around my schedule to get me switch over, I’m extremely satisfied my switch over!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Zoe was able to provide you with exceptional service and a quote that met your needs. It's great to know that she was flexible and accommodating with your busy schedule. We appreciate your trust in us and are delighted that you're satisfied with your decision to switch. If you have any further questions or need assistance, feel free to reach out. Welcome aboard!"
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Cabela Mills

February 20, 2025

5  out of  5
rating by Cabela Mills
"I love this auto insurance, it helped me save more money to go with my budget. Also Meliza is a really great help too and helped me understand all my options without going over my budget."
We responded:
" Cabela, we're so glad to hear that Meliza was able to help you find the right coverage within your budget! We appreciate your feedback and are happy to have you with us. Thank you!"
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It’s yo girl Daesha

February 18, 2025

5  out of  5
rating by It’s yo girl Daesha
"I would like to thank Mandy for being such a wonderful insurance agent to me. Anytime I get in contact with her we always start a good conversation with each other before talking about insurance stuff. Mandy has made this process easy for me and very understandable even when I wasn’t ready to set up my auto insurance at the time. I like how Mandy is a very caring person when it comes to her customers needs and wants and has a very positive attitude! Thank you once again for helping me out and I will always go to Mandy for any assistance I need in the future :)"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear about your positive experience with Mandy. She truly goes above and beyond for her clients, and it’s wonderful to know that her caring approach and positive attitude have made your insurance journey easier and more enjoyable. We appreciate your trust in her and look forward to assisting you with any future needs. Thank you for being a valued customer!"
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Cody Zuniga

January 31, 2025

5  out of  5
rating by Cody Zuniga
"Anytime I have any type of question, Zoe is always on the ball and will answer it in a timely manner. She is really easy to communicate with and very knowledgeable."
We responded:
"Thank you, Cody! We’re glad to hear Zoe has been so helpful and responsive. We appreciate your kind words and are always here whenever you need assistance! "
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Theresa Cain

January 30, 2025

5  out of  5
rating by Theresa Cain
"Mandy was extremely proficient and professional today. She was extremely helpful and willing to take time with me. I appreciate great customer service like this."
We responded:
"Thank you, Theresa! We're glad to hear Mandy provided you with excellent service. We appreciate your kind words and your 5-star review! ⭐⭐⭐⭐⭐ "
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A M

January 16, 2025

5  out of  5
rating by A M
"I don’t really leave reviews, but thanks to Melissa With State Farm insurance with greg bratcher!!! She is the best I only leave good reviews for extraordinary people like Melissa -angel"
We responded:
"Thank you so much for your kind words, Angel! Meliza will be thrilled to know she made such a positive impact. It means a lot to us that you took the time to share your experience. We’re lucky to have her on the team! 😊"
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Mitchell Sims

January 15, 2025

5  out of  5
rating by Mitchell Sims
"Everyone in this office is always on the same page about everything that’s going on. I had an accident and they were there for me every step of the way helping me! I couldn’t ask for a better agent and office personnel!!"
We responded:
"Thank you so much, Mitchell! It means the world to us to hear that our team was there for you every step of the way during such a challenging time. Your kind words inspire us to keep delivering the best service possible! We're always here for you. "
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Roel Corona

January 8, 2025

5  out of  5
rating by Roel Corona
"Professional services from this insurance agency."
We responded:
"Thank you for your kind words, Roel! We're pleased to hear you had a professional experience with our team. Let us know if there's anything else we can assist you with!"
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Chance Barnett

January 7, 2025

5  out of  5
rating by Chance Barnett
"Very good agency. Always quick with answers to to any questions addressing any concerns."
We responded:
"Thank you for the great review, Chance! We're glad to hear our team has been quick and responsive in addressing your questions and concerns. Your satisfaction means a lot to us!"
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Kate Casstevens

January 6, 2025

5  out of  5
rating by Kate Casstevens
"Laurie Teplicek is very good at what she does! She’s very quick to get back to you and is definitely on the ball about things. She definitely tries her best to get you taken care of! Thanks for everything Laurie!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Laurie Teplicek provided you with such excellent service. She truly goes above and beyond for her clients, and it's wonderful to know that her efforts made a positive impact on your experience. We appreciate your feedback and are grateful for the opportunity to serve you! If you need anything else, don’t hesitate to reach out."
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Donna Collins Strong

December 20, 2024

5  out of  5
rating by Donna Collins Strong
"She was very nice and answered all my questions. Great agent!"
We responded:
"Thank you, Donna! I'm so glad to hear you had a great experience. It's wonderful to know your questions were answered and that you found your agent helpful and kind. We appreciate your feedback!"
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Christy Herd

December 20, 2024

5  out of  5
rating by Christy Herd
"I finally found my forever agent. Mandy Ybarra. She made my switch to State Farm a pleasure. She is professional & informative from out 1st communication. So glad I connected with her."
We responded:
"That's wonderful to hear! It sounds like Mandy Ybarra really made a positive impact on your experience with State Farm. Having a knowledgeable and professional agent can make all the difference. If you have any specific questions or need further assistance, feel free to ask!"
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Seth Keith

December 19, 2024

5  out of  5
rating by Seth Keith
"Pam has been absolute delight to work with. Very professional, understanding and polite. I would recommend this insurance company to everyone! We have been very pleased with our interaction with this team!"
We responded:
"Thank you so much, Seth! I’m delighted to hear about your positive experience with Pam and our team. Your kind words about her professionalism and understanding mean the world to us. We truly appreciate your recommendation!"
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Mark Herbert

December 17, 2024

5  out of  5
rating by Mark Herbert
"The Greg Bratcher team and specifically Pam is amazing. Pam is knowledgeable, professional, compassionate and thorough. Pam was there in my family’s time of crisis and it was such a comfort to know that we were in great hands. Thank you again, you are much appreciated!"
We responded:
"Thank you so much, Mark! I’m deeply grateful for your kind words about Pam and our team. It means a lot to know Pam was there for your family during such a critical time. Your trust and appreciation truly inspire us to continue delivering exceptional care and support"
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Nancy Dorsey

December 13, 2024

5  out of  5
rating by Nancy Dorsey
"Shout out to Mandy. What a pleasure to work with you. She set me up with apartment insurance and then for my car and my daughter's as well. She's knowledgeable and efficient and such a sweet demeanor. Great job Mandy."
We responded:
"Thank you so much, Nancy! We’re thrilled to hear about your positive experience with Mandy. Her knowledge, efficiency, and kindness are truly appreciated, and we’re so glad she was able to assist you and your family. Your feedback means a lot to our team!"
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corey sanford

December 12, 2024

5  out of  5
rating by corey sanford
"Zoe! Thank you for everything. I’m a pain in the butt! “But” you’re a wonderful person to work with!! You’ve been nothing but professional and a pleasure to handle all my calls back and fourth!! If it had 20 stars I’d give them all to you! Thanks again!!"
We responded:
"Wow, thank you for your incredibly kind words and especially for recognizing Zoe! I am thrilled to know Zoe could provide you with a positive experience. If there is anything else you need in the future, please do not hesitate to reach out. Thanks again for recognizing Zoe and the fantastic review!"
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Berverly Asbury

December 10, 2024

5  out of  5
rating by Berverly Asbury
"Mandy reached out to me, she followed up with me and made me feel back at home. This is the greatest insurance company and staff. I recommend everyone go with Greg"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Mandy was able to make you feel at home and provide you with the support you needed. Our team, especially Greg, is dedicated to ensuring our clients have the best experience possible. Your recommendation means a lot to us, and we truly appreciate your trust in our company. If you ever need anything else, don’t hesitate to reach out!"
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mark white

December 9, 2024

5  out of  5
rating by mark white
"Meliza, would not have spelled it that way, was very helpful for me today! Answered all my questions, concerns I had at issue with total competence. Just great communication skills in every sense of the word! All around wonderful experience with the cherry on top being I will be saving $30/month. With everything going up, to have something actually go down is pretty big deal!!"
We responded:
"Hi Mark, Thank you so much for your wonderful feedback! We're thrilled to hear that Meliza provided you with such helpful and competent service. Great communication is something we always strive for, and it's fantastic to know that it made a difference in your experience. We're also glad to hear that you'll be saving $30 a month—it's always nice to have some good news amidst rising costs! We appreciate your support and look forward to serving you again in the future!""
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Gerardo Quinones

December 5, 2024

5  out of  5
rating by Gerardo Quinones
"Very kind and patient agent. Professional."
We responded:
"Gerardo, thank you for your kind words! I'm glad to know you found our service professional and appreciated the patience and kindness. If you ever need further assistance, feel free to reach out. We're here to help!"
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Karee Wiggins

December 2, 2024

5  out of  5
rating by Karee Wiggins
"You can’t beat the wonderful care and personalized customer service you get at Greg Bratcher’s office. Laurie and Pam were the first ones I texted right after my son’s accident and they were immediately in touch with me and guided us through the entire process all the while using their detective skills when the police report came back incorrect. A++++ service all the way around."
We responded:
"Karee, thank you so much for your wonderful review! I'm very happy to hear that Laurie and Pam were able to assist you so effectively during such a stressful time. Their dedication to providing personalized service and going the extra mile, especially with the police report, truly reflects our commitment to our customers. We're grateful for your trust and are always here to help with any future needs or questions!"
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Jadence McDonald

November 27, 2024

5  out of  5
rating by Jadence McDonald
"I appreciate the patience Pam had with me & my million questions I had when I hit a deer. Laurie also stepped in & helped me understand the math side of my loss. I am not the best at numbers. I appreciate both these ladies for stepping up and assisting me in every way!"
We responded:
"Jadence, thank you for your kind words! I'm so glad to hear that Pam and Laurie were able to assist you during such a stressful time. It's wonderful to know they provided the support and clarity you needed. We appreciate your trust in our office and are always here to help with any future questions or needs."