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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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James V

April 15, 2024

5  out of  5 rating by James V
"Mandy is friendly and cares about what she does and that reflects in her professional service. Every encounter I have or will have I know I will be received like family! Thank you so much!"
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Rosy Martinez

April 9, 2024

5  out of  5 rating by Rosy Martinez
"Mandy saved me $200 a month on my insurance! Customer service is off the chain!"
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Milburn Knudson

April 3, 2024

5  out of  5 rating by Milburn Knudson
"Moved very quickly and professionally to help me get my car in and out of a shop much faster than I expected. Pam was in constant contact with me throughout the process. Her professional and reassuring attitude was a big plus."
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Rebecca Casias

April 1, 2024

5  out of  5 rating by Rebecca Casias
"Dustin Hunt was wonderful! Took care of us!"
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Abby Ford

March 29, 2024

5  out of  5 rating by Abby Ford
"Shelby Kolls helped me get home and auto insurance for the first time! She was extremely patient with me helped me get great rates. Shelby really did go above and beyond and I’m so grateful!"
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Margaret Benson

March 27, 2024

5  out of  5 rating by Margaret Benson
"Laurie Teplicek is the best! She not only helps to get us the best rate, but in genuinely interested in helping our family in any way she can. We have been with she and Greg Bratcher for years, and they have never disappointed! They are so quick to respond with answers to our questions. A great team at Greg Bratcher!"
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Linda Taliaferro

March 27, 2024

5  out of  5 rating by Linda Taliaferro
"Excellent customer service. Caring and knowledgeable."
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Gwen Parsons

March 26, 2024

5  out of  5 rating by Gwen Parsons
"Pam did a great job handling my claim and regularly checking with me on the progress. Everything turned out smoothly. Nice work!"
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Willie Coward

March 15, 2024

5  out of  5 rating by Willie Coward
"Pam went above and beyond in helping me with the process of my car accident, quick to respond, called and texted making sure im alright, car rental, personal injury truly a blessing, when going thru this unfortunate event!! Thank you Pam"
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Kyla Constancio

March 13, 2024

5  out of  5 rating by Kyla Constancio
"Laurie was so helpful to me with getting new coverage for my home and auto! She communicated every step of the way and quickly helped me get an awesome deal!!"
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Clifton Sonnenberg

March 13, 2024

5  out of  5 rating by Clifton Sonnenberg
"Claim process was easy and effortless. Stayed in contact with me and let me know how things were going. Really exceptional customer service."
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Erica Gonzales

March 8, 2024

5  out of  5 rating by Erica Gonzales
"I have never had an insurance company make sure that I am taken care of as much as Greg Bratcher’s office does. Especially Pam Adams! My son’s vehicle got hit and of course the person that caused the damage had no insurance. When I called the office they asked me immediately if he was ok and got the ball rolling to get his car fixed. Pam got us on the right track and made sure we were taken care of. Any mom worries when their kid is driving. I’m so blessed that our insurance company actually cares about their customers."
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Katherine Kappelmann

March 1, 2024

5  out of  5 rating by Katherine Kappelmann
"I've had nothing but positive interactions with everyone at Greg's office. Pam and Laurie have been incredibly helpful and gone above and beyond in helping me decide on coverages, sort out payment, and work through the claims process. I highly recommend working with them!"
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Louie Collins

February 29, 2024

5  out of  5 rating by Louie Collins
"Pam had been outstanding in helping us work towards resolution of an accident claim. Her professional, knowledgeable, and caring attitude were evident and she represented State Farm and Greg’s office in an exemplary manner. Thanks!"
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Kristi Ogle

February 21, 2024

5  out of  5 rating by Kristi Ogle
"Pam at State Farm is great to work with. She was always very attentive and kept me updated throughout the entire process."
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Clif Lewis

February 14, 2024

5  out of  5 rating by Clif Lewis
"Great customer service. Great people to do business with."
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Christy Brehmer

February 6, 2024

5  out of  5 rating by Christy Brehmer
"Dustin has been a breeze to work with!"
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Lisa McCrea

February 1, 2024

5  out of  5 rating by Lisa McCrea
"My boyfriend, Doug Baxter, and I recently had our vehicle stolen on an out-of-town trip. Doug called Greg Bratcher directly, on a Saturday, and he immediately saw to it that we had everything we needed to get back home. We would like to thank everyone at Greg's office, but especially Pam, who went above and beyond to help get this claim settled quickly. Thank you so much for your professionalism and making us feel more like family than customers."
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Jimmy Prine

January 29, 2024

5  out of  5 rating by Jimmy Prine
"Pam Adams has been such a blessing dealing with my two claims at State Farm. She has been able to get the ball moving and keep me informed of information. The people behind the scenes at State Farm have been very difficult, they can’t communicate, they’ve made a ton of mistakes on my account. Pam has been able to get everything sorted out and situated. I don’t think it would’ve ever been completed without Pam’s help. Thank you so much Pam. I appreciate all your help."
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January 26, 2024

5  out of  5 rating by CONNIE SMITH
"Pam did a great job. Very helpful and efficient"
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Bianca Cabrera

January 24, 2024

5  out of  5 rating by Bianca Cabrera
"This office is great to work with especially for first time insurance buyers!! I was looking for car insurance online and Shelby Kolls from Greg Bratcher’s state farm office contacted me and she was very welcoming and helpful on the phone when it came to explaining how the policies work and explaining any words I had a hard time understanding. She was very patient, kind and helped me get the best policy for my car when I bought it same day! I definitely recommend working with these guys and asking for Shelby!"
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Sankirk Bailey

December 19, 2023

4  out of  5 rating by Sankirk Bailey
"Thanks to Shelby for helping me with my auto insurance needs. She was amazing"
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Lance Guerrero

November 16, 2023

5  out of  5 rating by Lance Guerrero
"Recently did some rate comparisons and had the pleasure of working with Laurie. She not only answered all of my questions and put up with numerous calls and emails, she was able to save me 25% compared to my current insurance. Have also had the pleasure of talking with Greg in dealing with my daughters college fund account. Again, an absolute pleasure to talk to and work with. I'd recommend anyone give either of them a shout and see what they can do for you!!"
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Devin Durnal

May 16, 2023

5  out of  5 rating by Devin Durnal
"I recently purchased insurance from Greg Bratcher - State Farm. My insurance agent was Shelby Kolls. I had virtually no problems acquiring insurance for my vehicle. I was initially worried because my 2017 Ford Fusion was a prior salvage, but I was able to get it covered just fine under their policy. She was completely understanding of my situation being active-duty, and was able to answer every question that I had in a timely manner. I had a tight schedule on Wednesday, and I was worried I wouldn't be able to purchase the insurance that day because it was within 10 minutes of closing operations. However, Shelby was willing to stay past her normal hours just to help me set up my plan! I was so thankful that she was willing to go out of her way to help a customer. I was waiting on missing paperwork from the dealership, and Shelby was completely understanding. She did not pressure me at all into buying insurance from them. Once I had all of the necessary paperwork, it took as little as 20 minutes to get everything set up. Even on the other end of the phone, she had a very positive tone in her voice, and was able to assist me in finding a policy that fit my needs. Thank you Greg Bratcher - State Farm! Thank you Shelby!"
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Brian Garcia

May 3, 2023

5  out of  5 rating by Brian Garcia
"Have been with Greg for a few years and since my switch I cannot express how much I appreciate his and his staff's attention and swiftness put into every engagement! Thank you!!!!!!"