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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Britney Rathmell

Britney Rathmell

November 6, 2024

5  out of  5
rating by Britney Rathmell
"Zoe did a fantastic job helping me get renters insurance squared away! She responded quickly and had the policy back to me the same day."
We responded:
"Thank you, Britney! I'm glad Zoe could assist you so efficiently with your renters insurance. We always aim to provide quick and effective service. If you need any further assistance, feel free to reach out anytime. - Greg Bratcher - State Farm Insurance Agent, San Angelo, TX"
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Sheldon Harrell

October 29, 2024

5  out of  5
rating by Sheldon Harrell
"Pam is awesome. She was doing whatever she could to make our claim process smoother."
We responded:
"Pam is fantastic! I'm happy she could help make your claim process smoother. We appreciate your feedback and are here for any future needs. - Greg Bratcher - State Farm Insurance Agent, San Angelo, TX"
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Taylor Sharpe

October 24, 2024

5  out of  5
rating by Taylor Sharpe
"Zoe and Laurie were so kind and helpful! It felt like walking into family when I went in to get a quote, they were so welcoming! Definitely go to them for your insurance needs. Also, as a bonus, their office smells so amazing!"
We responded:
"Taylor, thank you for your wonderful review! I'm glad to hear that Zoe and Laurie made you feel so welcome and at home. It's great to know that their kindness and helpfulness stood out during your visit. And we're happy you enjoyed the pleasant ambiance of our office! If you need any further assistance, don't hesitate to reach out. - Greg Bratcher - State Farm Insurance Agent, San Angelo, TX"
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Claudia Johnson

October 17, 2024

5  out of  5
rating by Claudia Johnson
"Mandy was very helpful and friendly I give her a 10. Would recommend to everyone."
We responded:
"Claudia, thank you for your wonderful review! I'm glad to hear that Mandy was able to assist you so effectively. We're grateful for your recommendation and look forward to helping you and others in the future. - Greg Bratcher - State Farm Insurance Agent, San Angelo, TX"
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Diane Womack

October 11, 2024

5  out of  5
rating by Diane Womack
"We have had two claims over the last couple of months-2 different locations - as well as switching a vehicle on our policy. Pam has kept everything so well organized for me! She is always friendly and professional. So glad to have her helping me navigate the crazy insurance world!!"
We responded:
"Diane, thank you so much for your wonderful review! I'm happy to hear that Pam has been able to assist you with your claims and policy changes so efficiently. Her organization and professionalism are truly assets to our team. We're grateful to have her, and it's great to know she has made navigating insurance easier for you. If you need any further assistance, don't hesitate to reach out. - Greg Bratcher - State Farm Insurance Agent, San Angelo, TX"
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Ralph Kellermeier

October 11, 2024

5  out of  5
rating by Ralph Kellermeier
"Pam has done a great job so far"
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Matt 220

October 9, 2024

5  out of  5
rating by Matt 220
"A special thanks to Pam at the Greg Bratcher State Farm office, for all of her assistance in helping me with my claim. Pam was attentive and instrumental in resolving a discontinuity with my claim, was reassuring, and helped oversee the process to completion. I appreciate the hard work and dedication of Pam and this office."
We responded:
"Matt, Thank you for your kind words! I'm glad to hear that Pam was able to assist you effectively with your claim. Her attentiveness and dedication are truly valued by our office. We appreciate your recognition of her hard work and are grateful for your trust in us. If you need any further assistance, don't hesitate to reach out. - Greg Bratcher - State Farm Insurance Agent, San Angelo, TX"
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Esther Batiste

October 7, 2024

5  out of  5
rating by Esther Batiste
"Laurie, was great for helping me. Thank you for all your help."
We responded:
"Esther, thank you for your wonderful review! I'm glad Laurie could assist you effectively. We appreciate your kind words and are here for any insurance needs you may have. - Greg Bratcher - State Farm Insurance Agent, San Angelo, TX"
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Gayleigh's Art

October 3, 2024

5  out of  5
rating by Gayleigh's Art
"Greg, Wanted to let you know that Mandy Ybarra did a great job signing me up for renter's insurance for my studio space. Mark D. Cotnam"
We responded:
"Gayleigh, I'm happy to hear that Mandy did a great job helping you with your renter's insurance for your studio space. We're grateful to have her on our team, and it's wonderful to know she provided you with excellent service. If you have any further questions or need assistance in the future, our office is here to help! - Greg Bratcher - State Farm Insurance Agent, San Angelo, TX"
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Dianne Petrosky

October 2, 2024

5  out of  5
rating by Dianne Petrosky
"Laurie teplicek is wonderful!!! Very friendly and helpful!!!"
We responded:
"Dianne, thank you for your wonderful review! I'm glad to hear that Laurie was friendly and helpful during your visit. We appreciate your kind words and look forward to assisting you with any future needs. - Greg Bratcher - State Farm Insurance Agent, San Angelo, TX"
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Priscilla Massey

October 2, 2024

5  out of  5
rating by Priscilla Massey
"I've been with Greg Bratcher for a few years. Both he and Laurie are always willing to help, are quick to respond to requests, and helpful when we have questions. Laurie always tries find ways to help us save money. I would highly recommend Greg Bratcher with State Farm."
We responded:
"Priscilla, thank you for your wonderful review! I'm happy to know that you’ve had such a positive experience with our office over the years. Laurie and our team always strive to be responsive and helpful, and it's great to hear that Laurie’s efforts to help you save money have been appreciated. Your recommendation means a lot to us. If you ever have any more questions or need further assistance, we're here for you! - Greg Bratcher - State Farm Insurance Agent, San Angelo, TX"
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Vlasta Pullin

September 30, 2024

5  out of  5
rating by Vlasta Pullin
"Pam was so helpful and so kind! I called in a panic about my auto repairs and she assured me she would take care of it..And she did! Start to finish she was so kind, comforting and reassuring everything was going to be alright! Thank you again Pam!"
We responded:
"Pam is truly an asset to our team, and I'm glad she was able to provide the support and reassurance you needed during your auto repairs. Your kind words about her helpfulness and kindness mean a lot to us. We're grateful for your trust and are always here to assist you with any future needs. Thank you for sharing your experience! - Greg Bratcher - State Farm Insurance Agent, San Angelo, TX"
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Richard Ybarra

September 26, 2024

5  out of  5
rating by Richard Ybarra
"Mandy was very professional and is vey caring and kind. Thank you Mandy Ybarra your the BEST!!!"
We responded:
"Thank you, Richard, for your wonderful review! I'm happy to hear that Mandy provided you with professional and caring service. We're grateful to have her on our team. If you need any further assistance, we're here to help! - Greg Bratcher - State Farm Insurance Agent, San Angelo, TX"
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Andrew Arredondo

September 25, 2024

5  out of  5
rating by Andrew Arredondo
"Mandy was a great help and went into details with my insurance plan. I will recommend her to anyone who needs insurance!"
We responded:
"Thank you, Andrew! I'm glad to hear that Mandy was able to provide detailed assistance with your insurance plan. We appreciate your recommendation and are always here to help with any future insurance needs. - Greg Bratcher - State Farm Insurance Agent, San Angelo, TX"
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Sarra Bahri

September 25, 2024

5  out of  5
rating by Sarra Bahri
"Mandy was such a pleasure to work with! She always makes the whole process so easy and gets everything done so fast! Couldn’t recommend enough!!!"
We responded:
"Thank you, Sarra! I'm glad to hear that Mandy made the process easy and efficient for you. We appreciate your recommendation and are always here to help with any future needs. - Greg Bratcher - State Farm Insurance Agent, San Angelo, TX"
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Ginger Olsen

September 18, 2024

5  out of  5
rating by Ginger Olsen
"Laurie Teplicek has assisted me in getting my insurance set up. She did it quickly and advise me on all that was available. She is very personable and a joy to work with. Ginger Olsen"
We responded:
"Thank you, Ginger, for sharing your experience! I'm glad Laurie could assist you efficiently and provide valuable advice. It's wonderful to know she made the process enjoyable for you. If you need any further assistance, our office is always here to help. - Greg Bratcher - State Farm Insurance Agent, San Angelo, TX"
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Darrell Thames

September 6, 2024

5  out of  5
rating by Darrell Thames
"Have always appreciated the kind and professional service from Greg's office. Pam has been instrumental,twice, in removing a blockade in moving a recent claim ahead. Needed her help and she got it back on track. Thanks Darrell"
We responded:
"Darrell, thank you for your kind words and for sharing your experience. I'm glad to hear that Pam was able to assist you effectively with your claim. Our team is always here to help and ensure everything runs smoothly. We appreciate your trust in our office and look forward to assisting you with any future needs. - Greg Bratcher - State Farm Insurance Agent, San Angelo, TX"
Profile photo of Lynn Bradshaw

Lynn Bradshaw

September 6, 2024

5  out of  5
rating by Lynn Bradshaw
"As always great, quick and friendly. Pam got everything right. Thank you!"
We responded:
"Lynn, thank you for your kind words! I'm glad to hear that Pam provided you with quick and friendly service. We appreciate your feedback and look forward to assisting you again. - Greg Bratcher - State Farm Insurance Agent, San Angelo, TX"
Profile photo of Vicky Porter

Vicky Porter

September 4, 2024

5  out of  5
rating by Vicky Porter
"Mandy was very very informative and very helpful 10/10 would definitely recommend ( and she gave me paper instead of making me do it online ) 😁"
We responded:
"Thank you, Vicky, for your wonderful review! I'm glad Mandy could provide you with the information and assistance you needed. We appreciate your recommendation and are always here to help with any future needs. - Greg Bratcher - State Farm Insurance Agent, San Angelo, TX"
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crystal hess

September 3, 2024

5  out of  5
rating by crystal hess
"Laurie has been my agent for atleast ten years. Not only does she help me save money,she has helped me get the best protection for my home, car and life insurance. Laurie takes the time to see how I'm doing in austin, and catch up on new life adventures. Gregg, has even has come to austin texas to help update my policies. This team is the best in texas."
We responded:
"Crystal, thank you for your wonderful review! I'm glad to hear that Laurie has been able to assist you with your insurance needs for over a decade. It's great that she helps you save money and ensures you have the best protection for your home, car, and life insurance. I'm also happy that our team, including myself, has been able to support you even in Austin. We appreciate your trust and look forward to continuing to serve you. If you ever need anything, don't hesitate to reach out. - Greg Bratcher - State Farm Insurance Agent, San Angelo, TX"
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Scott Droll

September 3, 2024

5  out of  5
rating by Scott Droll
"Pam was very helpful with my hail claim. She initiated contact, followed up and got a document I was unable to locate. Good communicator"
We responded:
"Pam is a valuable part of our team, and I'm glad she could assist you with your hail claim. Her proactive communication and follow-up are qualities we strive for. If you need any further assistance, feel free to reach out. Thanks for your feedback! - Greg Bratcher - State Farm Insurance Agent, San Angelo, TX"
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Quentin Bonner

August 30, 2024

5  out of  5
rating by Quentin Bonner
"Mandy was very helpful when I contacted her about a renters policy. Very informative and listened to my needs to help me get a policy to best fit my needs."
We responded:
"Thank you, Quentin, for your positive review! I'm glad Mandy was able to assist you with your renters policy and provide the information you needed. We appreciate your feedback and are here for any future questions or needs. - Greg Bratcher - State Farm Insurance Agent, San Angelo, TX"
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snxgz SD

August 13, 2024

5  out of  5
rating by snxgz SD
"Mandy was a big help for me and always having a good attitude with good conversation, we need more like her."
We responded:
"Thank you for your wonderful recommendation! We’re so pleased to hear that you had such a great experience with Mandy she really is an invaluable part of our team. If you ever need anything else, we’re here to help! - Greg Bratcher - State Farm Insurance Agent, San Angelo, TX"
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landon book

August 1, 2024

5  out of  5
rating by landon book
"Very helpful and treats you like she genuinely cares!"
We responded:
"Hey Landon! Thanks a bunch for your awesome review! We're really happy to know you felt genuinely cared for. If you ever need anything else, we're here for you! - Greg Bratcher - State Farm Insurance Agent, San Angelo, TX"
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Jake Huck

July 31, 2024

5  out of  5
rating by Jake Huck
"Dustin Hunt did a great job in getting me a quote and making it a smooth transition."
We responded:
"Hey Jake, thanks a bunch for the awesome review! I'm really happy Dustin made the transition smooth for you. If you need anything else, we're here to help! - Greg Bratcher - State Farm Insurance Agent, San Angelo, TX"