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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Alden Kidane

June 20, 2025

5  out of  5
rating by Alden Kidane
"I had Meliza this afternoon and she was super easy to work with. All of my questions were answered, and the whole process was very professional and efficient. All in all I had a very good experience."
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David Cohen

June 3, 2025

5  out of  5
rating by David Cohen
"I have never had an issue with anyone from State Farm. Most recently I spoke with Mandy Ybarra and she did a fantastic job helping me schedule some life changes. I told her what I needed and she got the details she needed and told me she would let me know when it was done. I was so grateful as no other companies do the work for you. Furthermore she actually got back with me and explained everything to me in a way I would understand and had all the patience and answers as needed. Thank you so much Mandy for lifting a burden off my shoulders during a stressful time."
We responded:
"Thank you for your review, David! I'm happy to hear that Mandy was able to assist you so effectively during your life changes. It's great to know she provided the support and clarity you needed. We appreciate your trust in us and are always here to help with any future needs!"
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Jennifer Ramsay

May 30, 2025

5  out of  5
rating by Jennifer Ramsay
"Mandy is the best! She will help you with all you need ! I Will recommend to friends!"
We responded:
"Thank you so much for your kind words! Your recommendation means a lot to us, and we look forward to helping your friends as well! If you need anything else, feel free to reach out."
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Brenda Fry

May 29, 2025

5  out of  5
rating by Brenda Fry
"Mandy was extremely helpful in guiding my husband in choosing new insurance coverage. She was always pleasant during our conversations as well."
We responded:
"Brenda, Thank you for your wonderful review! We’re so glad to hear that Mandy was able to assist your husband in selecting new insurance coverage. Her pleasant demeanor and helpful guidance are qualities we truly value. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We appreciate your feedback! All the best, Greg"
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Elizabeth De La Cruz

May 28, 2025

5  out of  5
rating by Elizabeth De La Cruz
"Just wanted to say thank you for alway’s providing excellent service. Mandy alway’s give 100 percent to the customer. Thank you again Mandy for helping me to make the new changes to my account. Greg Bratcher - State Farm Insurance Agent, 5018 Knickerbocker Rd, San Angelo, TX 76904 Thank you. Elizabeth M. De La Cruz"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that you consistently receive excellent service from Mandy. She truly goes above and beyond for our customers, and your recognition means a lot to us. We’re glad she could assist you with the changes to your account. If you need anything else, don’t hesitate to reach out. We look forward to serving you again! Best regards, Greg"
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Logan Niehues

May 20, 2025

5  out of  5
rating by Logan Niehues
"Meliza and Laurie were both great and very helpful. Saved me money and got me new policies on same day without an appointment."
We responded:
"Thank you for your wonderful review! We're so glad to hear that Meliza and Laurie were able to assist you effectively and help you save money on your new policies. It's great to know that we could accommodate you on the same day without an appointment. Your satisfaction is our top priority, and we appreciate your feedback! If you need anything else, feel free to reach out anytime."
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Maddie Richards

May 20, 2025

5  out of  5
rating by Maddie Richards
"Mandy was absolutely the best to work with & she answered all of our questions about insurance!!"
We responded:
"Thank you so much for your kind words! We're glad to hear that Mandy provided you with excellent service and answered all your questions about insurance. We strive to ensure our clients feel informed and supported. If you need any further assistance in the future, please don't hesitate to reach out!"
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Avery House

May 15, 2025

5  out of  5
rating by Avery House
"I had been with both a third party company and an insurance company in the past that I had been extremely frustrated with because of all the mistakes and high prices , so when looking for a new insurance company brought me to State Farm, I put in a quote and Meliza called me and helped me get an appointment and has been so helpful and welcoming that it instantly made me feel at home in that office. She was incredibly knowledgeable and professional and answered all my questions and gave me the fantastic news that I could get hundreds off my insurance with them. I honestly can’t wait to keep in contact with Meliza throughout my stay with State Farm. Thank you so much!"
We responded:
"Thank you for sharing your experience with us! We're delighted to hear that Meliza made such a positive impression and provided you with the support and assistance you needed. It's wonderful to know that you found our services helpful and that we could offer you significant savings on your insurance. We look forward to continuing to assist you and ensuring you feel at home with us. Your satisfaction is our priority!"
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Emery House

May 15, 2025

5  out of  5
rating by Emery House
"Meliza was incredibly helpful, knowledgeable, and patient throughout the entire process. She made everything easy to understand and helped us choose the right coverage with confidence. We truly appreciate her professionalism and genuine care. Was extremely sweet and kind hearted! Thank you for putting up with us!"
We responded:
"Thank you so much for your kind words! We're grateful to hear that Meliza was able to provide you with the support and guidance you needed. Her dedication to helping clients understand their options and feel confident in their choices is truly commendable. We appreciate your trust in us and are glad to have had the opportunity to assist you. If you have any further questions or need assistance in the future, please don't hesitate to reach out!"
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Evan Shannon

May 5, 2025

5  out of  5
rating by Evan Shannon
"Great experience working with them. Zoe is so efficient and friendly. I was in a bind and needed to get insurance super fast or risk not being able to move into my apartment. Zoe was so fast and accurate getting me my coverage information that I was even surprised. And Greg is one of the most genuine people I have met. You can really tell how much they care about their customers here."
We responded:
"Thank you so much for your kind words! We’re grateful to hear that you had a great experience with Zoe. Our team always strives to provide efficient and friendly service, especially in urgent situations. Your satisfaction means the world to us, and we’re glad we could help you secure your insurance in time for your move. If you ever need assistance in the future, don’t hesitate to reach out. Welcome to your new apartment!"
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Rebecca Casias

May 1, 2025

5  out of  5
rating by Rebecca Casias
"Mandy Ybarra took care of me and my son with both a Supplemental Health Policy and a renters policy. You have to make sure your kids are covered when they are off to college! Thank you Mandy!😃"
We responded:
"Thank you, Rebecca, for your delightful feedback about the service provided by our office. We are pleased to hear that Dustin took wonderful care of you! - Greg Bratcher - State Farm Insurance Agent, San Angelo, TX"
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Sarah Basquez

May 1, 2025

5  out of  5
rating by Sarah Basquez
"I was needing a name update on my insurance card and Zoe Bratcher was so helpful and took care of my need with no hesitation. She was very pleasant and kept me in the loop! Thank you Zoe!"
We responded:
"Thank you for taking the time to share your positive experience! We're so happy to hear that Zoe Bratcher was able to assist you with your name update on your insurance card. It's great to know that she provided you with excellent service and kept you informed throughout the process. We'll be sure to pass along your kind words to her. If you need any further assistance, please don't hesitate to reach out!"
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Natalia Dominguez

April 18, 2025

5  out of  5
rating by Natalia Dominguez
"Very kind and thoughtful throughout my time setting everything up! Also accommodating for any situation!"
We responded:
"Thank you so much for your kind words. We are grateful for the opportunity to help you! "
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Braxton Bauerlein

April 16, 2025

5  out of  5
rating by Braxton Bauerlein
"Zoe Bratcher was great, she was easy to get in contact with and provide help through and through. Everything was easy and transparent!"
We responded:
"Thank you so much for your kind words! We’re happy to hear that Zoe provided you with excellent support and made the process easy and transparent. We appreciate your feedback and look forward to assisting you again in the future!"
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Leander Condon

April 8, 2025

5  out of  5
rating by Leander Condon
"Mandy Y is the greatest of all time"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with Mandy Y. She truly is an asset to our team, and we’re glad she could make a lasting impression. If you need anything else or have more feedback to share, feel free to reach out!"
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JUAN ACEVEDO

March 31, 2025

5  out of  5
rating by JUAN ACEVEDO
"Mandy was very helpful! Good customer service!"
We responded:
"We're thrilled to hear that Mandy provided you with excellent customer service. We'll be sure to pass on your compliments to her. If you have any other feedback or need further assistance, please don't hesitate to reach out!"
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Gwyn Emfinger-Boyles

March 25, 2025

5  out of  5
rating by Gwyn Emfinger-Boyles
"Competitive pricing for my insurance needs was my first reason for switching to State Farm. Mandy’s personal attention to making sure I got exactly what I need was the ultimate reason I made the switch."
We responded:
"Thank you for sharing your experience! We're thrilled to hear that you found our competitive pricing appealing and that Mandy provided you with the personal attention you needed. At State Farm, we strive to ensure our customers receive tailored solutions that fit their unique insurance needs. If you have any further questions or need assistance, feel free to reach out. We're here to help!"
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Irma Franco

March 11, 2025

5  out of  5
rating by Irma Franco
"The insurance agent that work with us was very nice and kind and so helpful, she knows her job very well , she help us out in a tight jam , problem was solved with her help , we really appreciated everything she did for us ,the agent name is Laurie T.Thank you so much"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Laurie was able to assist you effectively and make your experience a positive one. We take pride in having knowledgeable and caring agents like her on our team. Your appreciation means a lot to us, and we’re glad we could help you in your time of need. If you have any more questions or need assistance in the future, please don’t hesitate to reach out!"
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Samantha Sipes

March 6, 2025

5  out of  5
rating by Samantha Sipes
"Mandy has beeen amazing and quick to answer"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Mandy has been able to assist you quickly and effectively. We appreciate your feedback and are here to help whenever you need us!"
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Texas Sas

March 4, 2025

5  out of  5
rating by Texas Sas
"Once again Pam has gone above and beyond to help me getting my pickup repaired! Thank you so much!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Pam provided you with exceptional service. We appreciate your feedback and look forward to assisting you again in the future!"
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Cassandra Beach

March 4, 2025

2  out of  5
rating by Cassandra Beach
"I left an impeccable review for Zoe and it still stands. State Farm on the other hand has been nothing short of a nightmare. We were quoted our autos back in October and were given one price, no tickets, no accidents…and the premium came back much higher than the original quote. After going back and forth for four months on the pricing and discounts that were left off of the policy I was contacted today and given an even higher price. State Farm used to be a company with integrity but they are now just a joke."
We responded:
"Hi Cassandra, I really appreciate your kind words about Zoe and completely understand your frustration. As an independent contractor, I don’t have control over corporate pricing decisions, but I hate to hear that this has been such a difficult experience for you. If there’s anything I can do to help or clarify, please don’t hesitate to reach out. Wishing you the best! "
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Mario Gamez (Mariospagario)

February 28, 2025

5  out of  5
rating by Mario Gamez (Mariospagario)
"I received a message from Zoe with State farm Greg bratcher branch earlier this week for a chance to get a quote, I wasn’t really in the market to switch but after receiving my quote from zoe I could not refuse, As i am very busy person Zoe did such a wonderful job responding to me immediately & working around my schedule to get me switch over, I’m extremely satisfied my switch over!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Zoe was able to provide you with exceptional service and a quote that met your needs. It's great to know that she was flexible and accommodating with your busy schedule. We appreciate your trust in us and are delighted that you're satisfied with your decision to switch. If you have any further questions or need assistance, feel free to reach out. Welcome aboard!"
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Cabela Mills

February 20, 2025

5  out of  5
rating by Cabela Mills
"I love this auto insurance, it helped me save more money to go with my budget. Also Meliza is a really great help too and helped me understand all my options without going over my budget."
We responded:
" Cabela, we're so glad to hear that Meliza was able to help you find the right coverage within your budget! We appreciate your feedback and are happy to have you with us. Thank you!"
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It’s yo girl Daesha

February 18, 2025

5  out of  5
rating by It’s yo girl Daesha
"I would like to thank Mandy for being such a wonderful insurance agent to me. Anytime I get in contact with her we always start a good conversation with each other before talking about insurance stuff. Mandy has made this process easy for me and very understandable even when I wasn’t ready to set up my auto insurance at the time. I like how Mandy is a very caring person when it comes to her customers needs and wants and has a very positive attitude! Thank you once again for helping me out and I will always go to Mandy for any assistance I need in the future :)"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear about your positive experience with Mandy. She truly goes above and beyond for her clients, and it’s wonderful to know that her caring approach and positive attitude have made your insurance journey easier and more enjoyable. We appreciate your trust in her and look forward to assisting you with any future needs. Thank you for being a valued customer!"
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Cody Zuniga

January 31, 2025

5  out of  5
rating by Cody Zuniga
"Anytime I have any type of question, Zoe is always on the ball and will answer it in a timely manner. She is really easy to communicate with and very knowledgeable."
We responded:
"Thank you, Cody! We’re glad to hear Zoe has been so helpful and responsive. We appreciate your kind words and are always here whenever you need assistance! "