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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Devin Durnal

May 16, 2023

5  out of  5 rating by Devin Durnal
"I recently purchased insurance from Greg Bratcher - State Farm. My insurance agent was Shelby Kolls. I had virtually no problems acquiring insurance for my vehicle. I was initially worried because my 2017 Ford Fusion was a prior salvage, but I was able to get it covered just fine under their policy. She was completely understanding of my situation being active-duty, and was able to answer every question that I had in a timely manner. I had a tight schedule on Wednesday, and I was worried I wouldn't be able to purchase the insurance that day because it was within 10 minutes of closing operations. However, Shelby was willing to stay past her normal hours just to help me set up my plan! I was so thankful that she was willing to go out of her way to help a customer. I was waiting on missing paperwork from the dealership, and Shelby was completely understanding. She did not pressure me at all into buying insurance from them. Once I had all of the necessary paperwork, it took as little as 20 minutes to get everything set up. Even on the other end of the phone, she had a very positive tone in her voice, and was able to assist me in finding a policy that fit my needs. Thank you Greg Bratcher - State Farm! Thank you Shelby!"

Brian Garcia

May 3, 2023

5  out of  5 rating by Brian Garcia
"Have been with Greg for a few years and since my switch I cannot express how much I appreciate his and his staff's attention and swiftness put into every engagement! Thank you!!!!!!"

Janice Conaway

May 1, 2023

5  out of  5 rating by Janice Conaway
"LAURIE, has always been very helpful. I appreciate her knowledge of how to save me money with good coverage for our vehicles and home."

Scott Cotton

May 1, 2023

5  out of  5 rating by Scott Cotton
"Laurie and Greg always do a great job taking care of me and my family."

Pat Nevill

February 7, 2023

5  out of  5 rating by Pat Nevill
"Had a great experience working with this State Farm. Laurie helped me set up a policy for my business owners insurance. It being my first time I had many questions. Everything was explained thoroughly and easy to understand. Would reccomend, best quote I had found as well."

Melissa Gatica

January 12, 2023

5  out of  5 rating by Melissa Gatica
"I had a great experience from getting a quote online to completing the process with Shelby Kolls. She was very nice and knowledgeable. It pays to shop around for insurance. Thank you."

Gilbert Gomez

January 9, 2023

5  out of  5 rating by Gilbert Gomez
"Shelby Kolls did a fantastic job helping me switch from another insurance and finding me a plan that was excellent! Definitely recommend contacting her and letting her help y’all with everything y’all could need!"

Janice Izzard

December 27, 2022

5  out of  5 rating by Janice Izzard
"Great service. Laurie Teplicek is the best!"

rebecca settle

November 28, 2022

5  out of  5 rating by rebecca settle
"The staff is courteous and helpful."

Amanda Rodriguez

October 21, 2022

5  out of  5 rating by Amanda Rodriguez
"Highly recommend this office! Laurie Teplicek was very helpful and great!"

Krissa Rollins

October 20, 2022

5  out of  5 rating by Krissa Rollins
"So happy we made the switch to State Farm. Laurie Teplicek is always so great and helpful!"

Meaghan Castro

October 19, 2022

5  out of  5 rating by Meaghan Castro
"Laurie was so great on helping us get amazing prices for our auto and home insurance! Highly recommend!"

Olivia Gonzalez

October 12, 2022

5  out of  5 rating by Olivia Gonzalez
"Shelby at Greg Bratcher State Farm did a an excellent job finding the best rate for my policy. Very courteous and professional. I was very pleased."

Margaret Benson

August 18, 2022

5  out of  5 rating by Margaret Benson
"Laurie Teplicek is the best! She not only helps to get us the best rate, but in genuinely interested in helping our family in any way she can. We been with she and Greg Bratcher for years, and they have never disappointed!"

Deana Sealy

August 18, 2022

5  out of  5 rating by Deana Sealy
"Laurie is always so friendly and very helpful! Great customer service and very efficient! She always takes care of any and every issue that comes up. Wish there were more stars on this rating!!"

Leighanna Thetford

July 19, 2022

5  out of  5 rating by Leighanna Thetford
"They take really good care of you and all of your insurance needs! highly recommend!!"

Ruben Gonzales

June 21, 2022

5  out of  5 rating by Ruben Gonzales
"Laurie has awesome customer service. Always knows what will work perfect for me. Thank you LaurieT. Again for your continuous support."

Dalena Freeman

June 10, 2022

5  out of  5 rating by Dalena Freeman
"I moved over to Greg Bratcher State Farm several years ago and I have been nothing but pleased! I have also referred 3 of my kids. I have never had anything but 5-Star service. Always polite and eager to help in any way possible."

Jamie Strube

June 10, 2022

5  out of  5 rating by Jamie Strube
"Overall a very wonderful and stress free experience. Laurie Teplicek was extremely kind and very helpful in getting our family the best rates!"

Elyce Burrage

June 8, 2022

5  out of  5 rating by Elyce Burrage
"Laurie with Greg Bratcher State Farm is knowledgeable, prompt and helped guide me through the process of switching all of our coverage over to State Farm. We had specific needs/request that only State Farm could provide for us!"

Clarissa Johnson

April 13, 2022

5  out of  5 rating by Clarissa Johnson
"We had a lot of trouble getting switched from another insurance company to State Farm and Shelby was great! We had worked on getting switched over for a total of 3 days due to complications but she was very patient and walked us through everything step by step. She was thorough but also very kind. A thousand percent recommend."

Amy Saucedo

April 9, 2022

5  out of  5 rating by Amy Saucedo
"Love Greg Bratcher State Farm agency. Especially, Laurie Teplicek! She is very knowledgeable about all the different kinds of insurance they offer and how to help you save money! We always hear how expensive State Farm is - not true! We saved a bunch by moving everything we had to State Farm. All with Laurie’s expert help!"

Kelley DeWitt

April 1, 2022

5  out of  5 rating by Kelley DeWitt
"We have been with state farm for 10 years but have dealt exclusively with Greg’s office for 8 of those years. We live several hours from San Angelo now but that has never been a problem. They know our family personally and have always given the best service. Greg has a fantastic staff. Always friendly, helpful and efficient. Laurie is the absolute best. We love working with them and have absolutely no plans to change that!"

Krissy Cramer

March 30, 2022

5  out of  5 rating by Krissy Cramer
"I absolutely love Laurie at State Farm. She has worked with me on all my needs as a single mom with 3 boys. I have amazing insurance and Greg and Laurie are great with checking on us and making sure everything works for me."

Sybra Saldivar

March 24, 2022

5  out of  5 rating by Sybra Saldivar
"I spoke with Abby Taylor on the phone. She was very friendly and helpful. She and her team ran me a quote fairly quick. I was overall very pleased with getting a quote from this company!"